For half of the 20th century and into the 21st
McDonalds has been an American staple as well as a worldwide chain. It still
maintains its position as the world’s largest food chain, but its numbers have
steadily declined for the past 5 years without any sign of promise. Growing
trends of upscale, fast burger chains promising higher quality food for a
slightly greater price along with non-burger chains like Chipotle have killed
business. Their underlying struggle is their image that has proved very tough
to change as the market moves towards more health consciences “fast food”
options.
Another CEO Steve Easterbrook has taken over, and he has the
difficult task of trying to appeal to the leaving faction of customers, or
their traditional customer. The majority of their business consists
drive-through patrons ordering their signature Big Mac, but a growing portion
of consumers are taking their business to other options. McDonalds has tried to
counter this problem in the past with products like the Angus Deluxe Burger or
Egg White McMuffin with little success.
While I don’t think the McDonalds brand is dying anytime
soon, I do believe they are to a point where their image is beyond redefinition.
A combination of bad publicity, including documentaries like Supersize Me, have convinced most everyone
who can afford it to avoid the golden arches. How they try to adapt will likely
be a tell to how their competitors respond to the changing market as well.
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